Can't make it in? The Library continues to offer Curbside Holds Pickup Service for Elmwood Park library cardholders. We also offer Home Delivery - visit here for more details.
Curbside Hours (hours subject to change):
- Monday: 9:00 a.m. - 8:30 p.m.
- Tuesday: 9:00 a.m. - 8:30 p.m.
- Wednesday: 9:00 a.m. - 8:30 p.m.
- Thursday: 9:00 a.m. - 8:30 p.m.
- Friday: 9:00 a.m. - 5:30 p.m.
- Saturday: 9:00 a.m. - 4:30 p.m.
- Sunday: 1:00 - 4:30 p.m.
*Please note that severe weather may cause Curbside Pickup to become unavailable. If you are unsure about the weather conditions and whether Curbside Pickup is available, please call ahead. Thank you for your patience and understanding, patience, and support!
WHAT IS THE CURBSIDE HOLDS PICKUP SERVICE?
If you would rather not come into the Library to get library material, you may instead choose to place holds on items and then pick up your holds with Curbside Pickup.
Who can place holds?
Any SWAN library cardholder with fines under $25.
If your Elmwood Park library card was set to expire anytime between January 1, 2020 - December 24, 2021, it has been automatically renewed through December 25, 2021. Please note that if you have a temporary digital access cards, you cannot checkout physical material.
What items can I get?
Books, audiobooks, magazines, DVDs, Blu-rays, CDs, video games, Chromebook Laptops, WiFi hotspots, and any other material that is owned by Elmwood Park Public Library. You can also pickup Remote Print Jobs.
Items from other libraries are also available for you to place holds and checkout through Curbside Pickup. Please note that at this time not all SWAN libraries are sending out material.
How long will it take?
If an item is available on our shelf, you should receive notification that it’s ready for pickup in 24-48 hours. If it is coming from another library, it may take between 4-10 days.
Once you arrive at the Library to pick up your ready items, the process doesn't take long. Before we bring your items out to you, just allow us a few minutes so that we can check out your material to you when you arrive.
HOW DOES CURBSIDE HOLDS PICKUP WORK?
Place a hold either online or by phone
Online: SWAN Online Catalog
By Phone: Call us at 708.453.7645
Wait for notification that your items are ready for pickup
Staff will gather your holds and make them ready for pickup.
You will receive an automatic SWAN notification by text, email, or phone that your holds are ready for pickup.
*Please note that your pickup will take an extra couple of minutes so that we can check out your material to you when you arrive.
Pick up your holds outside the Library building
**Please bring your library card and cell phone with you. If you do not have a cell phone, please call ahead and schedule a time to pick up your items.**
By car: Find a marked parking space in front of the Library for Curbside Service. Then use the phone number on the banner attached to the building, and follow the prompts to speak to a staff person. We will then checkout and bring out your items and leave them on the chair marked for Curbside.
By bike or foot: Find the marked space for Curbside Service in front of the Library by the bike racks. Then use the phone number on the banner attached to the building, and follow the prompts to speak to a staff person. We will then checkout and bring out your items and leave them on the chair marked for Curbside.
CURBSIDE HOLDS PICKUP SERVICE - FAQ
Have a question? Please see the FAQs below, and if you have any further questions, please call (708.453.7645) or send us an email (This email address is being protected from spambots. You need JavaScript enabled to view it.).
What are the hours for Curbside Holds Pickup Service?
Curbside Pickup hours are:
- Monday: 9:00 a.m. - 8:30 p.m.
- Tuesday: 9:00 a.m. - 8:30 p.m.
- Wednesday: 9:00 a.m. - 8:30 p.m.
- Thursday: 9:00 a.m. - 8:30 p.m.
- Friday: 9:00 a.m. - 5:30 p.m.
- Saturday: 9:00 a.m. - 4:30 p.m.
- Sunday: 1:00 - 4:30 p.m.
Hours are subject to change. Regardless of hours, you may only pickup holds once you have been notified that your material is ready for pickup.
How long can I keep items once I’ve checked them out?
Most checkouts are 3 weeks, and with up to 2 renewals as long as there are no holds on the item. Click here to learn more.
How do I return items once I’m done?
Please return all items (except large specialty items) to the materials return slots in the front of the building, the drive-thru in the rear of the building, or to the return slots in the lobby to the right of the Circulation Desk.
Large specialty items (such as Beyond Books and Explore-to-Go Kits) that do not fit in the material return slots can be returned to the Circulation Desk during open hours.
What if I don’t have an Elmwood Park library card?
You may now come into the Library to get a library card.
Or, if you live in Elmwood Park and you are over 13 years old, you can apply for a temporary digital card to access our eBooks, audiobooks, digital magazines, and more. Just click here to sign up. Note: digital cards cannot be used to checkout physical material.
What if my library card is expired?
You can come into the Library to renew your library card.
If you live in Elmwood Park and you are over 13 years old, you can also apply for a temporary digital card to access our eBooks, audiobooks, digital magazines, and more. Just click here to sign up.
What if my library card is blocked due to fees?
You can pay your fees online through the SWAN Online Catalog. Just log in with your library card number and PIN.
Is the Library building open to the public?
Yes, the Library is open its full regular hours.
Are you accepting donations?
As of February 8, 2021, the Friends have begun accepting donations again:
- Put them in the Donation Bin in the Lobby by the drinking fountain. Please do NOT put them through the library return slots in the front of the building. Thank you.
- Please make sure your donations are clean, dry, and in good condition
- We are not accepting product manuals, textbooks, encyclopedias, or magazines
